FAQ's
Please select from the list below one of the frequently asked questions and get bingo info fast.
If the question that you have does not appear on the list below please contact a Customer Service representative.
1. Why choose BingoMillionaire?
2. I want to play the best Bingo. How do I start?
3. How do I download the game?
4. How do I open an account?
5. Can I chat with other Players?
6. What are Bonus Bucks?
7. Do I get something if I refer friends?
8. What is the minimum amount I have to deposit?
9. Is it safe to use a credit card online?
10. How can I check my account balance?
11. I have a question regarding my account. What can I do?
12. How can I buy cards and/or pre-purchase cards and what
is the cost?
13. How many cards can I play?
14. Can I keep the same cards from game to game?
15. How is the prize money determined?
16. Is there always a winner, and what happens if there is
more than one winner?
17. Do I have to pay taxes on my winnings?
18. Can I maintain my winning in my BingoMillionaire account?
19. How long can I play without being disconnected?
20. How do I know the game is not fixed?
21. When I log in, can I remain anonymous?
22. If my connection fails, am I removed from the game?
23. I'm having technical trouble. What can I do?
24. How old do I have to be to play?
25. What can I win?
26. BB's
1. Why choose BingoMillionaire?
We offer a very realistic-everlasting bingo experience! One of the best in the world with the most advanced technology software available. It is our pleasure to offer the best customer service available to the Internet Bingo industry. We respect our clients and plan on keeping them!
2. I want to play the best Bingo. How do I start?
It's very easy and you'll be playing and winning cash in no time. If you have already registered go to Start Here!
3. How do I download the game?
There are two ways to play at Bingo Millionaire for detailed information click on Start Here!
You can open your account here. You can start playing our Flash or Java no-download games right away! Or, you can download the free BingoMillionaire download software. Contact our 24/7 live person if you need a hand opening your account.
5. Can I chat with other Players?
Certainly!! That's part of the fun of web Bingo. Come into the chat room. Make new friends and meet old ones. At Bingo Millionaire we understand that people having fun together is the most important thing we can offer (apart from our great bingo game prizes of course!!). You'll find our chat leaders are the best, friendliest and most helpful for online Bingo.
Bonus Bucks are free bingo money. We give away as much of it as we can! You can earn BB's in any number of ways: by opening a new account and making a deposit, by all subsequent deposits, by introducing your friends to Bingo Millionaire , by winning contests or simply by being in chat and playing our special games. Use this free bingo money just like cash to buy cards and have fun. You cannot withdraw it, but you sure can use it to win real CASH. Come and enjoy your BB's.
7. Do I get something if I refer friends?
Absolutely! When your friend signs up at Bingo Millionaire and makes His/her first deposit, you will get 10% in bonus monies credited to your account for as long as they play and deposit on the site.
8. What is the minimum amount I have to deposit?
Our minimum deposit is $25. All first deposits get a whopping 300% deposit bonus, too! Most players deposit at least $50 to take full advantage of the great 300% deposit bonus. For more information, please visit our Banking section.
9. Is it safe to use a credit card online?
Yes, your credit card transactions are safe and secure. All transactions at BingoMillionaire are encrypted. Our servers are protected by state-of-the-art software technology, and all transactions are further secured by Verisign, the leader in online financial security. Your credit card information remains completely confidential at all times.
10. How can I check my account balance?
If you are logged into BingoMillionaire, simply go to the members area, click on Profiles and bring up your current financial details under Account History.
11. I have a question regarding my account. What can I do?
First contact your chat leader in the game chat room. If the chat leader cannot assist you, then please contact our customer care department 24/7 by either live person, customerservice@bingoa2z.com (be sure to describe your problem in as much detail as you can and include your name, Member ID, and e-mail address) or you can telephone (1-800-777-7777) Toll Free from US and Canada).
12. How can I buy cards and/or pre-purchase cards and what is the cost?
In the Real Money Game, the default price of cards is ¢25. Card prices vary on special games. Cards can be purchased once you enter any game, unless you pre-order which can be done in the members area. By Pre-Ordering cards below, you can ensure that you don't miss out on any important games. Once you've pre-ordered your cards, they will be automatically purchased for you just before the game begins -- the MONEY for these cards will not be removed from your account until this transaction takes place. If your account does not have the necessary funds required at the time the game is played or if the game you have pre-ordered cards for is rescheduled, you will not be entered into that game and you will not be charged. If you are not online when the game you have pre-ordered cards for is played, your cards will be automatically selected and played for you. If one of your cards is a winner, your account will be credited for the win automatically.
13. How many cards can I play?
You may play from 1 to 48 cards per game. The limit of 48 cards makes the games fairer for everybody, as the bigger players will not be able to increase their chances of winning by too much. But remember, the more cards you buy the higher your chances of winning. Although there are only three cards visible on your screen at any given time, the game software will automatically keep track of all your cards, and tell you if you win. By playing in auto-play mode, you will be able to see whenever one of your numbers comes up. Your computer will automatically mark it off for you, so you really can play as many cards as you wish.
14. Can I keep the same cards from game to game?
No, this is not possible. The BingoMillionaire game server randomly creates and distributes new bingo cards for each new game. As in a live bingo hall or casino, players can only play each card once for every individual game. This is done to keep the game completely fair and honest.
15. How is the bingo prize money determined?
We have two types of games- variable pots and fixed pots. In variable pot game's, the prize money is determined by the number of cards purchased. A percentage of card sales is allocated to the game in play, and to the Jackpots and Progressive Jackpots. The more people playing and the more cards purchased, the bigger the prizes!
In fixed pot games, the jackpots are fixed at the outset and not determined by the number of cards purchased for the game.
16. Is there always a winner, and what happens if there is more than one winner?
Yes, every game always has a winner. Sometimes there may even be more than one winner, in which case the game prize or jackpot is shared accordingly. The winner's Member ID is broadcast to all players that are logged on to our server. This confirms that the game has ended and that the winner has been awarded the game prize. In the event that there is more than one winner of a game, our server will split the winning prize equally between the winners. Winning amounts will be credited to each player's account. This will be updated in real time to the player's game console so that they can confirm that their winnings have been credited.
17. Do I have to pay taxes on my winnings?
BingoMillionaire has no obligation to report player's winnings to any authority. Most jurisdictions do not view gaming winnings as taxable. However, if this is a concern of yours, we suggest you contact a tax consultant in your area.
18. Can I maintain my winning in my Bingo-Millionaire account?
Yes, you may. You can hold any amount, deposits or winnings in your Bingo-Millionaire account for as long as you like. Many players prefer to do this so as to have funds available for the big Jackpot games when needed. You may withdraw these funds at any time, as long as you have met play through requirements.
19. How long can I play without being disconnected?
Depending on your type of ISP connection, you can stay in the game for as long as you like. In fact, as long as you've purchased cards in advance, you don't even have to be at your computer. The game software will play every game for you, and automatically notify you of winnings.
20. How do I know the game is not fixed?
BingoMillionaire uses the most modern and sophisticated bingo software available anywhere. All cards and ball calls are produced by a complex random number generator, which cannot be programmed or tampered with. Furthermore, we do not allow any BingoMillionaire staff or family members to play our games, and we do not allow house players.
21. When I log in, can I remain anonymous?
Yes, you can. When you register at BingoMillionaire, we ask you to choose a Member ID and password. When you enter the game, you are only identified by this Member ID you have chosen. So unless you choose to communicate with your fellow players, there is no way anyone would get to know your personal details, unless you inform them yourself. For more information, please visit our Privacy policy section.
22. If my connection fails, am I removed from the game?
Our software has been programmed to track every card purchased for every game played. So even if you're disconnected, for whatever reason, but have purchased the winning card you will still win the game prize. As long as you have pre-purchased cards, you stand the same chance of winning as everybody else, no matter what!
23. I'm having technical trouble. What can I do?
First contact your chat leader in the game chat room. If the chat leader cannot assist you, then please contact our customer care department 24/7 by either live person, customerservice@bingoa2z.com (be sure to describe your problem in as much detail as you can, and include your name, Member ID and e- mail address) or you can telephone (1-800-666-1919 Toll Free from US and Canada).
24. How old do I have to be to play?
At BingoMillionaire, we only allow players 18 years and older.
Prize: Every bingo game has a bingo prize that can be won if you have the winning card.
- Progressive Jackpot: Can be won if bingo is called within the specified number of balls. The amount to be won will keep increasing in every game until it is won.
- Special Jackpots: Played every day at [to be determined]. These are also progressive jackpots at the specified times. If not won, the amount and number of balls keep increasing until won.
- Exciting Features of BingoMillionaire!
- Java and Download versions are available.
- Full audio capability so you can hear all bingo calls and important messages.
- A variety of different game streams to choose from, each with a different theme.
- Multiple chat rooms to chat with other players.
- Color coded Bingo balls. Each of the 75 Bingo Balls in rotation are color coded to match those typically. used in Bingo Halls. Blue ball are Numbers 1-15, Red ball are 16-30, White Ball are 31-45, Green Ball are 46-60, Yellow Ball are 61-75).
- Our optional auto-daub feature will make sure that you don't miss your numbers!
- Pre-purchase feature ensures that you never miss a game!
- Winnings are always automatically awarded to your account when you have a winning card even if you get disconnected or experience a technical problem that might prevent you from completing the game.
- Continuously running games so you never have to wait long to play.
All players are eligible to receive BB's. for a period of 2 weeks on their last deposit or until they have received 300% of their last deposit in BB's, which ever happens first.
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Page last updated Jun. 29, 2005
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